Papa Murphy's | Take 'N' Bake Pizza

I was there last Friday late afternoon and everyone working so kind and helpful. It’s uncommon to get great customer service anymore and Papa Murphy’s was an absolute delight. Thanks Guys!

Love Papa Murphy's! They have great Pizza,w/ a large variety ,they have a Tues pizza night, everyone that works there is super friendly &helpful, and anytime u go in to order or pick up your order,it's a really clean environment! Have been eating at Papa Murphy's for 5+ yrs

Poor customer experience. Dirty location. Asked about loyalty reward as last time at another location said one more visit and then reward. It said the same again, asked why I cannot get ward, she had no answer. Just kept saying I don't know and offered no solution

It was a very busy day and their customer service definitely could use ALOT of work. They said it would be a 35 minute wait hoping more people would get out of line to leave.

A moment ago I will start this by saying I've ordered here, give or take, half a dozen times and it's been pretty decent each time. This particular review is because of my last visit. I have ordered the big ny each time. The first time I tried to order with extra cheese and was informed they could not customize the pizza as it was a promo offer. While it seems strange to not be able to upcharge and edit a pizza, the king food for customizing and what business doesn't like to make more money, I can forgive this. I always do ask for light sauce as I am not a fan of their pizza sauce and this has always been done as I am not adding to the pizza. My last visit I was told they could not do light sauce. I explained I understood not ADDING as they could not upcharge but I was asking for less for the same price. Girl behind the register then told me she "didn't have a button for that". I told her to just tell the guy standing 3 feet from her and she refused trying to say it was policy not to customize the pizza in any way. The combination between her excuses, snide attitude about not accommodating the order each time I asked a question, and the general policy of not allowing a pizza, even with additional charge added, to be customized, has made me decide I will not be ordering here again. There are just a few other pizza places out there and this policy, along with the inability to recognize I was asking for less and willing to pay the same price by an arrogant employee, has made this place no longer worth dealing with.